Privacy Policy

Introduction

TigerGrids ("we," "us," or "our") operates tigergrids.com and provides financial education services focused on budget allocation methods. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are committed to protecting your privacy and ensuring transparency about our data practices. This policy complies with applicable privacy laws in Vietnam and international standards for data protection.

Information We Collect

We collect several types of information from and about users of our website and services:

We also automatically collect technical information including IP addresses, browser types, device identifiers, and usage patterns on our website. This information helps us improve our services and provide a better user experience.

How We Use Your Information

Your information is used to provide and improve our financial education services. We process personal data based on legitimate business interests, contractual necessity, and your consent where required by law.

• Delivering educational content and course materials
• Processing payments and managing your account
• Sending important updates about our services
• Analyzing usage patterns to enhance our platform
• Providing customer support and responding to inquiries
• Complying with legal obligations and regulatory requirements

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Any data sharing occurs only as described in this policy or with your explicit consent.

Data Security and Storage

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, secure servers, and regular security assessments.

Personal data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Course progress and account information is typically retained for up to three years after account closure, while financial records may be kept longer to comply with tax and regulatory requirements.

We store data on secure servers located in Vietnam and may use international cloud services that comply with applicable data protection standards. All data transfers are protected by appropriate safeguards including encryption and contractual protections.

Third-Party Services

Our website and services integrate with carefully selected third-party providers to deliver our educational platform effectively. These partnerships are governed by strict data protection agreements.

Third-party services include payment processors, email service providers, and analytics tools. These providers process data only as necessary to deliver their specific services and are contractually bound to protect your information according to privacy standards equivalent to our own.

We regularly review our third-party relationships to ensure continued compliance with data protection requirements. You can request information about specific third parties that may process your data by contacting us directly.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site usage. Cookies are small text files stored on your device that help us remember your preferences and improve site functionality.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our website. Essential cookies necessary for basic site operation cannot be disabled while using our services.

We use analytics cookies to understand how visitors interact with our site, which helps us improve content and user experience. This data is aggregated and does not identify individual users.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated through email or prominent website notices at least 30 days before taking effect.

Continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your information.